FAQs
To use our services, you must purchase a minimum number of words:
- Our minimum retainer is £400
- Our price per word is £0.09
- This means a £500 retainer will give you circa 5,555 words
We will invoice you for the retainer.
We accept payment by BACS from UK and international banks.
After you have purchased a retainer, you can access our writing services anytime.
Retainers are single purchases. They do not automatically renew without your approval.
You buy a retainer with X amount of words > we use the allocation > project complete!
Email or use your preferred project management app, such as Trello. We’re happy to collaborate with you anywhere.
If you’d rather just email us, our email address is info@contenthero.co.uk.
We provide a white label service, and as such, we cannot share our work to ensure the confidentiality of our customers.
However, we can write a test piece for you.
You can get a head start by filling in our brand fact sheet and article brief (links lead to documents) and sending them to info@contenthero.co.uk.
If you want your content to have a specific layout, topics, and keywords, you can provide a custom brief for articles, web pages, press releases, case studies and other content formats.
If you have a number of articles and web pages to get through and you are happy to give us creative rein, we can work from something as simple as a list of topics in a spreadsheet.
No, we do not use AI to write content for anyone.
Why don’t we use AI for writing? Because we provide a human content writing service. Every word we write is attributable to a person. This ensures your content is 100% unique. It also ensures you have full copyright.
Here’s where we do use AI:
- To research topics.
- To pull statistics from documents.
- In our proofing process. For example, we might ask it if there are any typos we’ve missed.
Our team of employed writers and editors will produce your content. We do not outsource content creation to freelancers. Everything is produced in-house to assure quality.
Sure thing, and we will do it for free!
Happy to. Send it over to info@contenthero.co.uk.
Yes, we have a professional indemnity insurance policy underwritten by AXA with a level of cover up to £500,000.
Yes. Content Hero is a trading name of Punchy Media Ltd, registered company no. 09001114. ‘Content Hero’ is a registered trademark in the United Kingdom, owned by Punchy Media Ltd. Trademark number: UK00003302609. Class: 35, Copywriting.
Yes, you’ll have full copyright over the content we write for you. Ownership passes to you on delivery.
100%. No one will know we’ve written your content.
We’ve published a client information page here covering our terms of service. If you have a question we haven’t answered here, please email us.
Content writing agencies create written materials for other companies’ marketing campaigns.
This includes long-form content like in-depth articles, whitepapers, and ebooks and shorter pieces such as blog posts, social media updates, and email newsletters.
Some agencies may specialise in technical writing, producing user manuals, documentation, or scientific papers. We specialise in SEO and branded content for SMEs and ecommerce.